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    Thread: My front end noise problem finally fixed. Guess what it was?!

    1. #1
      What do you mean there's no turbo? FlaAveo5's Avatar
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      My front end noise problem finally fixed. Guess what it was?!

      IF anyone has interest in it. It was my front wheel bearings, AGAIN! Original ones went bad at about 4 years and 11K miles. Chevy didn't care. So that was a $600 replacement back then. Now about 8 yrs later and a huge 22K miles of use, BAD again!!! Don't these things last for 100K-200K miles on cars. Or is that only on Toyotas?
      I don't drive like a nut, or abuse my car, everything upfront, except the damn horn is NEW! So this was $1,080 today. NOT ON MY DIME though!

      IF any one shows interest ill go into details, on ALL the repairs and these final ones, the bearings. And how I didnt pay for them. The VERY first thing I told these idiots to check was the front bearings, on my first visit. I know that noise! They proceed to replace most of my front end and run up a $1,600 bill, replacing almost everything,except the bearings. Then today after 4 days of it still sounding horrible, they come up with 'it is your rear tire, because the rim has a TINY dent in it', I know this for 12 yrs. So it is that, I need a new wheel, $150, and a new tire, $75, and the tire on it is 2yrs old and has 4K miles on it.

      So as I wait for a 'manager' to show up and order the wheel, someone else comes to me and asks me 'did you EVER have your bearings replaced??, the THIRD mech. that just drove your car, says it is the bearings,and we all agree.' 10 mins. ago it was the rear 'bent rim and the tire'. NOW it is the bearings,...that I told them that 4 days ago, and 8 other 'repairs' ago.
      They insisted it was NOT the bearings. It was the control arms, the bushings were all rotted, THEN it was I had the wrong size brakes on my car,...for the past 2-3 yrs??, they are SO oversized, 'so they have been scraping the rotors, for 2-3 yrs?, and the rotors are warped and the pads belong on a truck, like a F-150,so need a full brake job. $300 gone. HOW is that possible?? Anyone??

      How i didnt pay for these bearings today, how I plan on getting all those other 'repairs' for free, I will go into, if anyone has any input on this post. After such a short time and only 20K miles, the bearings, again? How do they go bad THAT fast?? And these only have a 1 yr warranty on them. Thats the longest I was told there is on bearings. The last pair also had a 1 year warranty on them. But I was told they would last 100-200K miles. So how do they go bad SO fast? HOW

      ** Well guess my posts are to long or boring, sorry. Now I am waiting to get a FULL refund of all the work done to my car, except maybe the serpentine belt ,because I did ask for that to be done. BUT everything else was NOT needed to make the front end noise go away. It was the bearings, as I told THEM on day 1.
      I told the corporate office I am not paying 1 cent of my charge card bill, and I might just bring in the BBB to investigate them, for this practice of just doing any repair till they get it right, to run up the bill. (They,don't know how little or much I know about my car

      So waiting on a $1,600 refund, going to see how close to that much I get. Got a very understanding lady on the phone today, and it is amazing how much you get done, if you 'cry' and act dumb,especially as a guy


      Last edited by FlaAveo5; 07-10-2019 at 11:38 PM.

    2. #2
      I'll keep it and add a turbo
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      You'll be paying for repairs, that's for sure. They'll put a mechanic's lien on the car if they don't get their money. At the end of the day, whether or not it was the right repair, you still authorized all this work to be done.
      2004 Aveo beater car
      2005 Aveo LT. 5-speed beater car (DOA)

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      FlaAveo5 (07-12-2019)

    4. #3
      What do you mean there's no turbo? FlaAveo5's Avatar
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      Ahh a reply Well...I missed the call today, but got one in 2 hrs after I called and complained. From the general manager of the entire South Fla. region. I have his name and number now to call him back, IF he doesn't call me again. Now it is 'Firestone/Bridgestone/Tires Plus'. I didn't know it was all 3 companies. So I didnt answer the call...so many f-ing telemarketers,so I didnt pick up the phone. I asked for replies/opinions, thanks guy.

      Well....you might be right. BUT, to a point, that is what I am going to find out. BUT out of all the 'repairs' done, because 1 mech. said to me....'your brakes are to big, they belong on a truck!, they are scraping the rotors and basically your brakes are ON all the time, thats whats causing the noise!',well that was WRONG! Along with all the other repairs. I HAVE the brake pads, as proof this is what they took off, so THEY have to prove to ME they belonged on a truck, BUT they were NOT making the noise. The bearings were. So all that repair, was WRONG.

      That $300 repair that had nothing to do with the front end noise at all. I have PROOF they f-ing lied. And did a $300 brake job i didnt need. I had them done 2-3 yrs ago. AND I signed NOTHING I only signed the first piece of paper to go for a test drive and find out why it is making those horrible noises. So other than MAYBE those front control arms, that has my signature on it to replace, $500, that might be hard to fight. BUT i never saw any rotted rubber bushings, or bushings that were totally gone. Nothing was shown to me. Hey, I am a stupid person and they took advantage of me and my ignorance Which is kind of true, but I KNEW it was the bearings the minute I first walked in, and no one listened to me. They all said to me....'Stan, it isn't your bearings, don't worry'.....it isnt that!!! I'm know there well, and I thought they were honest and true to their word. BUT all the repairs were not needed to fix the front wheel noise. SO anything that didnt fix that, I should not have to pay for. They were guessing! That isnt professional. Is it? Like....'your right rear wheel has a dent in it, and it is making the tire not rotate perfectly, so you need a new wheel and tire, $250 total. That was throw at me 5 times, but I have that tiny 1in dent at the rim of the wheel for 11yrs. No problems EVER. But THAT was the final explanation of what was making the FRONT wheel noise, the last 'guess', that guy came to me and squeezed the back of my neck, he asked me,...'Stan, have you ever had your front bearings replaced?' So it goes from the REAR wheel/tire ,10 mins ago, to the front bearings? Now who said it was the bearings 4 days earlier??? ME. So I started to CRY and swear, and CRY, and curse ,and say 'my credit card is at the limit, I cant afford it, you do all those f-ing repairs that I didnt need, and NOW it is what I said it was...4 days ago!!!' 'You ripped me off and NOW I cant afford to get the 1 repair I said I needed, 4 days ago!!'

      As I am sobbing in my hands and swearing a blue streak, this guy, turns out to be the store manager!, comes back to me 2mins. later and says, 'Stan, I will replace your bearings for free, dont worry about it, calm down, it will be ok','I'll take care of it all,free'. So by saying that, he said, all the other jobs, except MAYBE the control arms, I don't know, didn't need to be done. Would you pay for all those repairs? Or fight?

      And it was suppose to take 4 hrs to replace them. As we all know it does take a long time to do them. He said it wold be done at 3pm, it was 10am when I left. It was done at 12 noon! So IF they TRY to make me pay for the bearings, and forget the rest, how did it get fixed in 2hrs? When it is 'booked' at a 4hr repair job? And over $1,000!? Even just that repair is still less then the $1,600 it is at now. BUT I will fight THAT repairs cost to, IF they say I have to pay that. But for THAT I DO have singed papers that it was a 'free and complimentary repair...so....?

      So how did it take SO little time. IF I had to pay for THAT repair....and it is 'booked' at 4hrs. work, how did they do it in 2hrs.? Without the parts there, they said they had to get them in stock, of course, so it would take till 3pm. So..IF I were paying for that job, and IF they try to make ME pay for that job ONLY, it took 2 hrs, not 4hrs, and I am not paying the $1,000 they charged for it!!!! As a 'customer complimentary job'. Hmmm....Would YOU pay that? Thanks for the first reply. So....others?
      Last edited by FlaAveo5; 07-12-2019 at 01:35 AM.

    5. #4
      I'll keep it and add a turbo
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      - You can also make authorizations over the phone; it will be their word against your word.
      - Check the brake pads and rotors they have back; see if any part numbers are still listed on them and reference them to whatever vehicle they go to
      - 4 hour job completed in 2 hours is not uncommon. They usually over estimate time to account for unforeseeable things such as seized bolts, delays in parts arriving, etc. Plus, they probably already had the bearings on hand because they knew you were coming in
      -A dented wheel can cause vibration issues
      2004 Aveo beater car
      2005 Aveo LT. 5-speed beater car (DOA)

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      FlaAveo5 (07-13-2019)

    7. #5
      I'll keep it and add a turbo
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      You will have a good case if your original invoice states "customer states check wheel bearings"
      2004 Aveo beater car
      2005 Aveo LT. 5-speed beater car (DOA)

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      FlaAveo5 (07-13-2019)

    9. #6
      What do you mean there's no turbo? FlaAveo5's Avatar
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      Matter of fact the only thing the 9 pages of repairs listed and prices says is....'Other notes, thumping noise when turning front wheels, sounds like a flat tire. Wants estimate for 1 wheel/wants to replace both washer pumps and washer reservoir'. That was my windshield washer, that they SAID they replaced 3 times, and the rear pump would not work with the 3 new ones put in, OR by using the good one for the front wiper, it wouldnt work for the rear wiper, it has been dead for like 7 years. That was a repair I wanted, and would be thrilled to pay! But they say nothing worked, it must be electrical. I have checked the fuses and they are all good for the wipers. So...dont know what the hell the problem is. But no charge for that work. NO other notes for ANY OTHER charges of work to be done NONE! Except on the 5th repair 'guess'. 'Test drive of vehicle. Getting noise from the front end. Wrong brake pads were installed on vehicle, causing the rotors to overheat and warp, because the brake pads are to thick and rubbing the rotors, resulting in vibration'. Courtesy Check.

      I kept those pads, forgot the rotors, but they said the PADS belonged on a truck, and were in constant contact with the rotors, thus making the front end noise. Well after 3 other repairs, it sounded like a plausible thing to me, BUT from rubbing all the time, for almost 3 yrs?! And they didnt get red hot, melt all the rubber parts around the brakes from the heat? Didn't crack the pads and fall off the car? When I washed the car mins. after stopping, which I did often. Who waits, you just wash your car. Car washes do it that way all the time. They dont say, 'we have to wait till your brake pads cool off in a few hrs'.

      The rotors didnt literately melt off the car, from the super heat that must have been building up all the time from constant rubbing and then when I applied the brakes. No smoke, no smell of burning rubber or metal when I stopped. Tell me...what would any of you expect if your brakes were doing this? Is it even possible?? How do 'truck sized pads that are constantly rubbing the rotors, causing the noise/vibration', fit onto a Aveo? Don't brake pads only fit maybe 1-3 different cars? Each size/shape pad only fits 1-3 cars. right? Are F-150 pads going to fit, and be able to be installed onto an Aveo?!

      And yet the car runs, and 'brakes', but for 3 yrs, they don't disintegrate? Or turn bright red from heat? Anyone here actually believe this?? That was a $297 repair. I assume this 'repair' was even done. I cant get the wheel off to tell,...but it was not needed, it didnt fix the front end howling noise that I took it in for. It was the 4th 'guess repair', ....and it didn't work. The 4th mech. with the 4th guess. On the 3rd day. So...opinions on truck pads on an Aveo making the noise and them fitting to begin with???

      I got my call from an asshole of a guy at corporate Fri. After 20 mins. of trying to explain what was going on,he said he would talk to the store manager, who he had already talked to and they said they 'think very highly of me, and I am always a pleasant customer', and I said I liked them to, BUT they did 4 'guess repairs' that had nothing to do with the front end noise, and I told them the minute I walked in the door on day 1, it was the front bearings, and I was told, 'Stan dont worry it wont be that'. And then the 'guess repairs began. It took till I reached my credit card limit, that the store manager that i had never met till that day, when HE said it was the rear wheel with the tiny dent on the rim that was causing the noise in the FRONT. But that 'opinion changed 20 mins. alter into 'have you ever had your front bearings replaced....' Isn't that amazing?? Now the fight is on. I never got a call back on Fri. as promised, I called the head office and told them I never got a call back, its now 6pm Fri. So nothing will happen till Monday at the earliest. I was told I would get a call Fri. And...I don't want to hear from THAT guy again, he is rude and a jerk! Get me another guy to talk to. The customer service person told me SHE read on her screen that ,that guy, 'Chet', called the office and said he contacted the local area manager,here in Ft.Laud., and he was to call me after he talked to the store manager,and figure out an answer. So I said 'you know more than me, at least i know that now'. So now I wait till Monday. But like I told her. I am not paying 1 cent,till this is figured out. so...figure it out! This is better than a soap opera! Except I'm in it.

      I am ALMOST willing to pay for the bearings work, even though I have a SIGNED receipt that says it was a FREE repair! To get all that work done, that was NOT needed. To get $1,600+ repairs for $504, for the bearings. But thats it! Opinions?

    10. #7
      What do you mean there's no turbo? FlaAveo5's Avatar
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      Quote Originally Posted by slayerized6 View Post
      You will have a good case if your original invoice states "customer states check wheel bearings"
      As I said in the other post, it just says 'test drive car for front end noise that sounds like a flat tire'.....the main guy i deal with all the time i told him 50 times, it is the front bearings,and they just kept doing all these other repairs that had nothing to do with the front end noise. The rear wheel rim dent had nothing to do with the front end noise, the front brakes had nothing to do with it. The 'left side CV axle assy'. had nothing to do with it. (I was told it was making a vibration in the gas pedal, i never felt it, EVER, but I was told it COULD be what is causing the problem, so it should be replaced,they were guessing. IF they ever said, 'its a shot in the dark'. I would have done none of it. No one ever said that, EVERY repair was THE FIX!. But they were not





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