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which part are you pulling on?

pull hard?

it its a junction, you might ned to split the board from the fuse block, (take the fuse block in half).

if you dont want he jumping to look as clean as the dealer did, jump over it,...

check the grounds. also check for power to the fuses.

i am not sure that anyone said it was the alarm box internally. I meant if you have an alarm, those connection often corrode or break, killing the oem connection and only working through the alarm...

sounds like it, the connections are probably compromised. but still powered through the alarm.

it could be grounds, but then it is not related as the lights outside the car do not share the ground with the cluster.